SHIPPING POLICY

Last updated: August 24, 2026

Order Processing Time

All orders are processed within 3–6 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email.

Shipping Time

Once your order has been processed and dispatched, delivery typically takes 7–17 business days, depending on your location.

Please note: total delivery time = processing time (3–6 days) + shipping time (7–17 days).

Shipping Confirmation & Tracking

You will receive a shipping confirmation email once your order has been dispatched. Where available, tracking information will be included so you can follow your order's progress.

Delays

While we do our best to meet the timeframes above, delays can occasionally occur due to customs processing, courier delays, high demand periods (e.g. Black Friday, holidays), or circumstances beyond our control. We appreciate your patience and will assist with any delivery concerns.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at whooplaza@gmail.com and we will do our best to correct it before dispatch.

Contact Us

For any shipping questions, contact us at: Email: whooplaza@gmail.com